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Finding the connection in customer conversations key to success for Egyptian telcos

The wave of Digital Transformation sweeping across Egypt is rapidly advancing the maturity and competitiveness of the businesses in the country. At the epicentre of this evolution has been the country’s telecom operators, serving as custodians of this change by providing the infrastructure that makes possible the delivery of mobile and internet services to millions […]


SD-WAN: The bridge to a 5G future

Research conducted by MarketsandMarkets indicates that the enterprise 5G market is expected to grow from US$2.1 billion in 2021 to US$10.9 billion by 2027, at a CAGR of 31.8%. In the short term, the task at hand for service providers involves enabling IoT communications, fixed wireless access, edge analytics and enhanced mobile broadband. To achieve […]


Five reasons why organisations need a Zero Trust architecture

The realities of 21st-century enterprise networking required a new paradigm and in 2010, John Kindervag, an analyst at Forrester Research, wrote a paper that popularised the idea of the Zero Trust architecture. Over the next few years, as enterprise computing evolved to embrace cloud computing and the problems with perimeter security became more pressing, the […]


AI in insurance: Building on the customer-first approach

The emergence and fast-growing adoption of digital platforms, mobile apps, and big data have resulted in customers demanding quicker and more effective service than ever before. Today consumers have high expectations of an enhanced level of service from the moment they buy a policy until the settlement of a claim. These changing paradigms have strengthened […]


Editor’s Question: How much of a concern is protecting critical infrastructure and how should organisations go about doing this pragmatically?

By 2025, 30% of critical infrastructure organisations will experience a security breach that will result in the halting of an operations system or mission-critical cyber-physical system, according to Gartner.  Critical infrastructure security has become a primary concern for governments around the world, with the US, UK, EU, Canada and Australia each identifying sectors deemed ‘critical […]


Politics of cloud and the containerised future dominate Pure Storage’s 2022 predictions

A hot topic of conversation across boardrooms far and wide is what’s on the horizon for 2022 in the technology space. Patrick Smith, CTO EMEA, Pure Storage, pulls back the curtain on the next 12 months and forecasts three core developments for which every CIO should prepare. Pure Storage has unveiled its technology predictions for […]


Innovations that will reshape business in Kenya in the future

As global spending on Digital Transformation is projected to reach US$1.78 trillion in 2022, James Bayhack, Director, Sub-Saharan Africa at CM.com, looks at innovations that will reshape the business landscape in Kenya in the future. As 2021 has come and gone, many businesses are still responding to changes in the business environment brought on by […]


Leveraging Low-code to counter the looming threat of shadow IT

Shadow IT has become a growing concern for IT teams as business users in the post-pandemic world prioritise productivity over process. Here’s how Low-code solutions can help bridge the divide.Rahul Bhageeradhan, Global Director – Digital Architecture, Kissflow discusses how the COVID-19 pandemic has exacerbated the challenge of shadow IT and how IT can win back […]


What is the top driver for As-a-Service deployments?

The rise of the networking-as-a-service (NaaS) business model has been nothing short of a revolution. Often championed for its flexible approach to keeping expenses down, the subscription service is becoming increasingly recognised for a wealth of other reasons. Sherifa Hady, Vice President Channel, Europe Middle East and Africa at Aruba, a Hewlett Packard Enterprise company, […]


The future of databases is maximally available invisible infrastructure

Paulo Pereira, Senior Director, Systems Engineering – METI at Nutanix, talks about the future of databases, integrated database management software, automation and how IT leaders across the region can simplify management, enjoy one-click simplicity and invisible operations to database provisioning, lifecycle and copy data management. A data-driven culture is needed if a business wants to […]


Maximising the power of partnerships

As organisations around the globe are getting a glimpse of the future, they are coming to realise that IT is much more than just a department. Rola Dagher, Global Channel Chief, Dell Technologies, tells us here why she is excited about the technology road ahead and grateful to be part of an amazing community of […]


From recovery to reality: How technology is driving sustainable economic growth

The recently held COP26 presented a major moment for international co-operation to think strategically and work together to respond to global climate challenges. After 18 months of crisis navigation and laying the groundwork to build back better, more resilient societies – the global economy is now well-positioned to transition from designs of recovery to an […]


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