Government

Accenture: What customers really want in Government

In government, we don’t put the citizen at the centre because we want to focus on customer experience. We put the citizen at the centre because a focus on each citizen’s needs helps drive better outcomes....

UK to aid vulnerable Nigerian families access vital services through their...

Millions of Nigerians are set to benefit from innovative global mobile technology that helps to provide access to vital services for the poorest communities. The news was announced by Harriet Baldwin, the UK’s...

How to safeguard your network following attack on City Power

Industry leaders have warned that the ransomware attack on CityPower Johannesburg last week is just another warning to Government and corporates that they are not immune to cyberattacks. The latest attack caused...

iSON Xperiences commended for rapid growth in African BPO market

Frost & Sullivan has recognised iSON Xperiences with the 2019 African Company of the Year Award for its focus on developing the domestic African BPO markets. The company believes that Africa can...

Nigeria turns the tide on electronic waste

An ambitious new project launched in Lagos is aiming to reform the electronics sector and put an end to the toxic toll improper management of electronic waste in Nigeria. Over half a million tonnes of discarded...

Sierra Leone introduces new e-Justice tool to improve rural courts system

An e-Justice tool that uses a Geographic Information System (GIS) developed at The Directorate of Science, Technology, and Innovation (DSTI) will digitise local courts and cases in Sierra Leone. E-Justice is the use...

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