Due to the amount of new technologies that is now available on the market, it is imperative that organisations keep up-to-speed to ensure that the customer has the right experience. Mo Areff, Business Unit Lead for...
With Valentine’s Day taking place on Friday, singles and couples alike are under intensifying pressure to solidify their plans. While choosing the right partner is a matter of paramount importance, there is another m...
Protecting against insider threats is something all businesses have to manage and is an ongoing process. Shareth Ben, Insider Threat SME at Securonix, discusses a best practice approach for detecting and protecting...
With customer experience considered a significant factor in driving customer loyalty and retention, companies must do more to ensure their call centres are up to the task. Paul Morgan, Business Unit Lead – Data, P...
Over the past 12 months, South African public and private sector organisations have fallen victim to a range of sophisticated cyberattacks that have disrupted business operations and resulted in reputational damage,...
Find out what makes Simbo Ntshinka, Managing Director at Itec Tiyende, tick in this ‘Get to Know’ feature. What would you describe as your most memorable achievement? Managing the successful joint venture...
