Intelligent Hospitality
Why hospitality must accelerate Digital Transformation to secure...
The global pandemic has placed enormous strain on many industries, arguably, none more so than the hospitality sector. Here, Jacob Chacko, Regional Director – Middle East, Saudi & South Africa at Aruba, a Hewlett Packard Enterprise company, discusses the importance...
First Digital launches easy to use POPIA compliance assessment...
Most local businesses are aware that if they do not meet the compliance requirements of the Protection of Personal Information Act (POPIA), South Africa’s data protection law, before this year’s deadline of 30 June, they could potentially be fined up to 10 million...
EGYPTAIR Tourism and Duty Free Co lands contract with IBM Cloud
EGYPTAIR Tourism and Duty Free Co, has announced a new agreement with IBM to leverage IBM Cloud capabilities to scale and modernise EGYPTAIR Duty Free back-end operations and host its SAP Travel Retail System. By adopting IBM Cloud, EGYPTAIR will also leverage IBM Watson...
Amadeus appoints Jamel Chandoul as Senior Vice President Retail in...
Amadeus, an IT provider for the global travel and tourism industry, has announced the appointment of Jamel Chandoul as Senior Vice President Retail Middle East and Africa (MEA), effective January 1st, 2021. Chandoul succeeds Antoine Medawar who will retire at the end of the...
Features
Africa’s digital hospitality transforms the guest experience
As hospitality providers across the globe embrace Digital Transformation, the question arises; what do intelligent hotels offer? From...
Next-gen access control tech offers hospitality critical holistic view
With its high customer volume, the cash-and labour-intensive hospitality industry needs advanced security technology to ensure a safe...
Key functions that Service Management solutions must offer
Service-centered industries face two key challenges in their pursuit to success; becoming more responsive and delivering accurate,...
Hospitality group turns to Veeam for round-the-clock availability
Peermont Hotels, Casinos and Resorts is an award-winning hospitality and entertainment company which operates 12 properties located...
Insights
Technology driving the events industry in South Africa
South Africa is often seen as lagging behind the global curve. In the technology space, for example, the country has often been...
Africa’s digital hospitality transforms the guest experience
As hospitality providers across the globe embrace Digital Transformation, the question arises; what do intelligent hotels offer? From...
Aruba’s Graeme Kane on transforming the guest experience in Africa
Regardless of the size or type of property, every hotel operator that wants to remain competitive and relevant will have to embrace IoT...
Case Studies
EGYPTAIR Tourism and Duty Free Co lands contract with IBM Cloud
EGYPTAIR Tourism and Duty Free Co, has announced a new agreement with IBM to leverage IBM Cloud capabilities to scale and modernise...