Intelligent Hospitality
Amadeus appoints Jamel Chandoul as Senior Vice President Retail in MEA
Amadeus, an IT provider for the global travel and tourism industry, has announced the appointment of Jamel Chandoul as Senior Vice President Retail Middle East and Africa (MEA), effective January 1st, 2021. Chandoul succeeds Antoine Medawar who will retire at the end of the...
Fraudsters exploit legitimate US lottery in Arabic fraudulent campaign that’s gone global
Researchers at cybersecurity vendor Kaspersky have detected a wave of fraudulent emails designed to make money for cybercriminals. The emails are disguised as lottery offer letters written in Arabic and contains a legitimate website link to make the email look trustworthy, yet...
How the Edge is set to reshape the world of hospitality
Jacob Chacko, Regional Business Head, Middle East, Saudi and South Africa (MESA), HPE Aruba, outlines opportunities that the Edge is creating and elevating guest experiences to new heights in the hospitality sector. The hospitality industry has been a keen adopter of...
Building winning connections for start-ups in Francophone Africa
Suguba in partnership with Mercy Corps and the French Development Agency (AFD) is organising its second investment readiness program in French-speaking West Africa to support the most promising start-ups in the digital sector. The eight Francophone West African start-ups...
Features
Africa’s digital hospitality transforms the guest experience
As hospitality providers across the globe embrace Digital Transformation, the question arises; what do intelligent hotels offer? From...
Next-gen access control tech offers hospitality critical holistic view
With its high customer volume, the cash-and labour-intensive hospitality industry needs advanced security technology to ensure a safe...
Key functions that Service Management solutions must offer
Service-centered industries face two key challenges in their pursuit to success; becoming more responsive and delivering accurate,...
Hospitality group turns to Veeam for round-the-clock availability
Peermont Hotels, Casinos and Resorts is an award-winning hospitality and entertainment company which operates 12 properties located...
Insights
Technology driving the events industry in South Africa
South Africa is often seen as lagging behind the global curve. In the technology space, for example, the country has often been...
Africa’s digital hospitality transforms the guest experience
As hospitality providers across the globe embrace Digital Transformation, the question arises; what do intelligent hotels offer? From...
Aruba’s Graeme Kane on transforming the guest experience in Africa
Regardless of the size or type of property, every hotel operator that wants to remain competitive and relevant will have to embrace IoT...
Case Studies
South African eatery enhances security thanks to AXIS solution
Matthew Scott-Lyon, a well-known restaurateur and owner of the Big Bad Wolf pizza bar, an upscale eatery in the newly renovated Cedar...