South Africa

Leveraging AI for customer communication management

The smart and calibrated use of AI is a great example of how technology supports a transformative evolution of businesses’ capabilities to create mass communication that is personalised, compliant,...

AI can boost African enterprises into era of opportunity

Power of automation to augment productivity in the back office has been clear for decades, but the recent emergence of advanced AI and ML tools offers a step change in what automation can accomplish, including in...

Why African small and medium businesses need to worry about BEC

As technology advances, criminals are leveraging Artificial Intelligence and machine learning tools to craft sophisticated, convincing emails that mimic real individuals or organisations, persuading their recipients...

Digital marketplaces can benefit African SMBs

African small and medium businesses face roadblocks on their digitalisation journeys and research by Microsoft shows 47% of SMBs find cost of new technologies to be a restrictive factor for adoption, while 38% have...

MTN Group appoints Ericsson to modernise core network

Ericsson and MTN Group have agreed to modernise the core network of MTN’s affiliates in South Africa and Nigeria over five years in line with MTN Group’s MTN Unified Cloud Acceleration (MUNA) principles...

Teraco secures grid capacity allocation for 120MW utility-scale solar...

Teraco, one of Africa’s largest interconnection hubs and vendor-neutral data centre providers, has announced that it has secured its first grid capacity allocation from Eskom and will commence construction...

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