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Auckland Transport utilizes F5 solutions to optimize residents’ public transportation experience

Auckland Transport is responsible for providing a safe, efficient and sustainable transportation system that meets the needs of a rapidly growing population of residents and visitors. Leveraging technology as a key enabler, Auckland Transport deployed F5’s comprehensive security solutions to not only improve operational efficiency and effectiveness, but to also provide a safe and optimal […]

Bank of Thailand chooses FireEye technology to manage advanced protection

As a major economic institution in one of the growing regions of the world, the central bank relies on an IT infrastructure that is capable of handling a variety of demands and issues. Keeping up with the latest cybersecurity advances and challenges is needed to keep the organization secured. New threats, increasing in volume and […]

We’re all in it… All together now

Just because we can’t be together in person, doesn’t mean we can’t stay connected. In this ‘new normal’, we are all finding new ways to connect with each other and we will come out more resilient than ever, says Nutanix.

Vet CX awards contact centre contract to MaxContact

Vet CX, a fully-owned and managed Australian business specialising in providing customer experience for the veterinary industry, has deployed the MaxContact all-in-one cloud contact centre suite solution to support its remote network of agents across the country and help the company scale for future growth. Since going live three months ago, MaxContact has slashed the […]

Nokia to provide DCI networks to Tencent and Baidu

Nokia has announced that it has been awarded two contracts with China-based webscale giants, Tencent and Baidu, for data centre interconnect (DCI) network solutions. Tencent and Baidu will strengthen their already strong relationship with Nokia to build out its software-defined DCI infrastructure, providing them with the dynamic, massive-scale optical bandwidth needed to support growing cloud […]

Successful HR from the home office

Tips and learnings from the Coronavirus crisis by Glyn Yates, Country Manager IMEA, Matrix42. The upheavals caused by the Coronavirus crisis show us what the future of work could look like and how important digitalisation is. This also applies to the HR department. Over the past few weeks, many HR departments have experienced what it […]

China Unicom selects Nokia core networking products for 5G

China Unicom has chosen Nokia to support the buildout of its 5G SA Core network in China, marking an expansion of Nokia’s existing 4G working relationship with the Chinese communication service provider. Nokia has been awarded an approximately 10% share of China Unicom’s 5G core network. The core network performs a variety of functions, including […]

Six reasons why COVID-19 will accelerate the rush to cloud

Andrew Brinded, Vice President and Sales Chief Operating Officer, Nutanix, says cloud provides the enabling deployment model for the times in which we live and its impact is set to grow. In 1991, the renowned technology journalist Stewart Alsop made a famously wrong forecast. “I predict that the last mainframe will be unplugged on March […]

Malaysia Airlines unifies the employee experience with ServiceNow

Malaysia Airlines flies 40,000 guests daily to more than 50 destinations worldwide. Customer satisfaction and experience is a key priority for the airline. Using ServiceNow, employees are at the centre of their IT services; back office services have been simplified; and employees are now served by a single window of service. A mobile-first, cloud-first strategy  […]

IT Service Management to ‘Give me my time back’

A business of Compass Group PLC, Compass Group Australia provides food and support services to clients in industries such as defence, offshore and remote regions, hospitals and senior living, education and sport and leisure. In Australia, the business provides 65 million meals and sells 10 million cups of coffee per year, using $200 million worth […]

Australian Catholic University delivers consumer-grade staff and student services on the Now Platform

The Now Platform enables Australian Catholic University to deliver Service Central, a transformational initiative that provides modern enterprise service management, by integrating the services of nine business areas into one platform. The platform also delivers a Student Services portal for AskACU, the university’s student inquiry management solution. Leading Australia university serves thousands of students and […]

Alliance Bank uses digital platform to deliver customer experience

Overview Alliance Bank Malaysia Berhad and its subsidiaries, Alliance Investment Bank Berhad and Alliance Islamic Bank Berhad, are a dynamic, integrated financial services group offering banking and financial solutions through its consumer banking, small- and medium-sized enterprise (SME) banking, corporate and commercial banking, Islamic banking, investment banking, and stockbroking businesses. In partnership with Red Hat, Alliance […]

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