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Combatting contact centre fraud through voice recognition

Ebrahim Dinat, COO at South African customer experience solutions provider Ocular Technologies, says customer service is more important than anything in business, including protecting against fraud. Everyone has a...

CNet’s programmes now approved by the IEEE

CNet Training’s technical education programmes have been approved by the Institute of Electrical and Electronics Engineers (IEEE), the world’s technical professional organisation for the advancement of technology. Those who...

Modernising the Angolan Government agency voter ID programme

The Angolan government agency in the Sub-Saharan Africa region was seeking to upgrade its voter ID system. With forthcoming elections in Q3 2017, it was aiming to increase the number of citizens eligible to vote by...

A10 Networks helps service providers secure mobile deployments

A10 Networks builds on its carrier-grade Gi/SGi firewall line-up to add broad-spectrum support for 3GPP standard protocols and application intelligence. A10 Networks, a Reliable Security Always company, has announced...

Get to Know: Ryan Barlow, CEO of innovative technology company e4

On the lighter side of things, we ask the industry experts what makes them tick. Our latest ‘Get to Know’ feature is Ryan Barlow, CEO of innovative technology company e4. What would you describe as your ...

F5 expert: Where Web Application Firewalls fits into the data path

Web Application Firewalls (WAFs) are an integral component of application protection, protecting against the Open Web Application Security Project (OWASP) Top 10 and are a go-to solution for addressing zero day...

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