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Mukuru CEO – Using technology to serve the underserved

Mukuru is one of the largest remittance companies in Africa that brings safe and reliable financial services to underserved communities across the continent. Intelligent CIO discusses the company’s deployment of...

Botswana: Tackling tough times and looking to the future

Like virtually every other country in the world Botswana is attempting to deal with the ongoing Coronavirus pandemic in the best way it can. Intelligent CIO’s Mark Bowen looks at how technology companies are...

CommScope expert on why 2020 will be a year of critical decisions for...

The era of 5G has arrived in the MENA region, with 2020 set to be the launchpad to a ‘more connected’ future. Femi Oshiga, VP Sales, Service Providers, MEA, CommScope, tells Intelligent CIO’s Jess...

Cracking Machine Learning to speed up client service

Nedbank Insurance, part of the Nedbank Group that employs over 31,000 people across South Africa, has utilised Machine Learning and Design Thinking to help speed up how it processes emails. Challenge Today, every...

IQbusiness South Africa expert on how the customer experience can be enhanced

Kerry Thomas, Head of Customer Experience Management at IQbusiness South Africa, tells Intelligent CIO how the customer experience is benefiting from technology. How does technology enhance the customer experience?...

Why the tech sector needs to re-gear its approach to innovation

Global financial services company, Mastercard, is at the forefront of the payments industry and has implemented many new technologies. But that’s not to say it hasn’t come without its challenges. Gaurang...

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