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Retail

Cyberscam warning issued to shoppers ahead of Black Friday

South Africans are preparing to once again embrace ‘Black Friday; where retailers offer massive discounts for both online as well as bricks-and-mortar shoppers. However, consumers are being warned because, in the same way that scammers come out to try and relieve people of their money in the physical world, the beginning of the November/December retail […]


Ideco Chief Executive Officer on rise of facial recognition technology

Advanced new facial recognition technology is giving ordinary surveillance systems the ability to learn, analyse what cameras see, conduct market research and even proactively mitigate risk. Video surveillance systems are an important step towards enhanced security, but they have certain shortfalls – they are very dependent on the ability of the control centre and monitoring […]


Cquential positions Plumblink for growth thanks to WMS solution

Plumblink turned to Cquential Warehouse Management Systems (WMS) for a modern, integrated warehouse management system that would provide a robust platform for its growth strategy, build its brand by providing improved customer service, and boost governance. Plumblink profile Plumblink is a specialist plumbing, bathroom and kitchenware merchant currently operating from over 95 branches strategically located […]


Mobile is the gatekeeper of brand loyalty, says redPanda Software CEO

Achieving long-term brand loyalty has become extremely difficult for South African retailers. Gareth Hawkey, Group CEO at redPanda Software, says mobile represents an unparalleled opportunity for savvy retailers to reach customers in more personalised, efficient and powerful ways – paving the way for a new era of data-driven brand loyalty. In the local market, non-digital […]


Software-defined Networking will enable the store of the future

Software-defined Networking (SDN) is an approach to cloud computing that aims to improve network performance and monitoring. Intelligent CIO hears from one industry expert, who argues that the store of the future will use seamlessly integrated technology to create a wonderful retail experience for all its customers and lower costs at the same time. Metacom […]


Using technology to move beyond price and merchandise

Gareth Hawkey, Group CEO at redPanda Software, says that retailers need to create a compelling reason for customers to enter their stores and should look at technology to differentiate themselves from the competition. “For the past two decades, retailers have tended to focus on saving costs and creating efficiencies,” said Hawkey. “This has led to […]


Smart Media expert Cecil Ungerer on the changing face of retail

Cecil Ungerer, Chief Sales Officer at in-store advertising innovators Smart Media, looks at how retail firms now have access to a number of digital tools to enhance the in-store experience. Despite challenging global economic conditions, retail sales in South Africa rose 1.3% year-on-year in July. Even though this is in line with expectations, it is […]


Changing technology helped South African children’s wear store grow

A Cape Town-based children’s wear chain is set to go big within the next few years, thanks to the advanced management tools and market data within its point of sale solution. Petit Love, a luxury baby-goods retail chain, is targeting expansion to 15 new stores over the next four years, proving that small business can […]


Vend Chief Executive Officer on how AI is changing the retail industry

Vaughan Rowsell, CEO of Vend, looks at on how Artificial Intelligence in retail is changing the industry. When you think about Artificial Intelligence and how it will impact our daily life, what are the images you conjure up? Intelligent robot companions that clean and cook and keep you company? A disembodied voice that controls your […]


Moresport benefits from warehouse management system thanks to Cquential

Cquential Warehouse Solutions (Pty) Ltd – part of the Argility Technology Group – has revealed details of the successful roll out of the Moresport warehouse management system. Moresport is a subsidiary of JSE listed Long4Life Limited, and constitutes its Sport and Recreation operating division. Following an intensive evaluation, Moresport – with its well-known Sportsmans Warehouse […]


‘The app economy is here and it’s making retail better’: Vend Director

The retail environment is as dynamic today as it has ever been, with competition shifting to new arenas. Vaughan Rowsell, Founder and Director of South African cloud software firm Vend shares tips on how retailers can keep up with customers. There has been a huge disruption coming in retail over the past few years in […]


South African retailers buck global trend, according to Vend

During the past year, South Africa’s independent retailers enjoyed sales volumes 25% higher than the global average, according to data from retail management software leader Vend. Vend’s Retail Benchmark Report for 2018, which compared data from over 13,000 retailers, shows that the average independent retail store makes US$22,300 per month, with a gross margin of […]


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