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iSON Xperiences commended for rapid growth in African BPO market

Frost & Sullivan has recognised iSON Xperiences with the 2019 African Company of the Year Award for its focus on developing the domestic African BPO markets. The company believes that Africa can match India’s competency in BPO, IT and ITES through high employment generation, greater focus on skills training and development, aggressive capacity building, and direct government intervention. “iSON is […]


TFG Group sees significant improvement in performance and availability

As one of South Africa’s leading retailers, the TFG Group needed a robust storage infrastructure to guarantee high-performance and 24/7 availability of applications for forecasting and customer management. By partnering with Pure Storage, TFG now has a modern storage infrastructure that is reliable and offers sub-millisecond latencies. In addition, with the Pure Evergreen Storage business […]


Argility celebrates its 21-year journey with retail giant

Argility – a member of the Argility Technology Group – has revealed details of its 21-year journey with the Shoprite Furniture Group, trading under the brands of OK Furniture, House & Home and OK Power Express. In 1998, Argility was appointed by the retail giant to provide Shoprite Furniture – a trading division of Shoprite […]


Braintree’s LS Retail Award highlights retail industry expertise

Braintree, the consulting and integration division of Vox, has been named a LS Retail Diamond Partner for 2019. This award highlights the company’s momentum within the partner network as a result of its performance in sales, service and support for customers using the LS Retail solution. LS Retail is a world-leading provider of all-in-one business […]


Bluegrass expert on the challenges of shopping online

Gone are the days of travelling vast distances to find a specific product and no more standing in long queues to pay. Online shopping has certainly changed the way we shop, but it doesn’t come without its own challenges, as Bluegrass Digital Managing Director Nick Durrant explains. Consumers make split-second decisions about whether to stay […]


Taylor Smith Group confident its email in Office 365 is protected with Mimecast

CHALLENGE The Taylor Smith Group, a Mauritius-based diversified private equity group with interests in manufacturing, logistics, retail and marine services, runs a complex IT operation. With over 800 employees and 16 businesses in its stable, the IT department is responsible for the infrastructure of the entire group, including support and maintenance. Part of this centralised […]


B-TECH experience faster time to market with Nutanix Enterprise Cloud

Leading Egyptian retailer B-Tech talk about how its Nutanix deployment has enabled faster time to market and 24/7 availability.


A changing African consumer branding environment

Opinion piece from in-store advertising innovators Smart Media. In Africa, household consumption is expected to reach US$2.5 trillion by 2030 with Nigeria, Egypt and South Africa accounting for nearly half that. This presents exciting opportunities for brands that want to grow in retail. But how do they approach this in an increasingly cluttered and competitive […]


Creating standout digital shopping experiences

Digital commerce will reach critical mass in 2019, according to Episerver’s Reimagining Commerce report, an in-depth look at the trends, tactics and technologies guiding brands and retailers in the age of experience-driven commerce. In a survey of more than 4,500 global online shoppers, 26% of consumers currently shop online at least weekly. This is just […]


Loyalty programmes are satisfying consumer convenience in South Africa

Loyalty programmes have become a popular value add and customer experience enhancer, but until recently, they have been the domain of mainly the largest brands and retailers. Kobus du Plooy, CEO of transactional software platform Celbux, says this is due to the huge cost and complexity that rolling out and managing such programmes has entailed. […]


Pure Storage offers expanded Storage-as-a-Service subscription across hybrid cloud environments

Pure Storage, the data solutions leader that helps innovators build a better world with data, has announced the expansion of its Evergreen Storage Service (ES2) to provide customers with a unified subscription model across hybrid environments. This allows organisations to leverage Pure’s best-in-class storage-as-a-service model on-premises, hosted and in the cloud, without the need to […]


Epicor unveils AI-based virtual agent for better decision making

Deep industry-specific application of AI technology simplifies interactions with ERP systems, automates tasks and facilitates faster operations.  Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, has announced the release of Epicor Virtual Agent (EVA), its new enterprise-wide digital agent designed to help users work smarter and accelerate the pace […]


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